Departments
Support
Default support department
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Department Name
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Description
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Department Slug
Optional
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https://installer.ticaga.com/tickets/open/
Department Email Address
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Mail Account
(Optional)
Use default mail account
Allow High Priorities
-
No
Yes
Disable Priorities
Who can open tickets?
-
Private shared link
Public
Customers only
Is the department visible?
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Visible
Disabled
Enable Carbon Copy (CC)
Enabled
Disabled
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